Question 1

What is the Affiliate Program?

Accepted Answer

The Affiliate Program lets partners — bloggers, agencies and travel communities — earn cash commission by referring customers to us. It is separate from the customer Rewards program: affiliates earn money, not points.

Question 2

How do I earn reward points?

Accepted Answer

You earn points automatically on every paid application — the more you spend, the more you earn. Points are credited once your order is paid and appear in the Rewards section of your account. You can also earn bonus points for signing up, referring a friend, and on special occasions like your birthday, anniversary or honeymoon.

Question 3

What can I do with my points?

Accepted Answer

Points carry a redeemable cash value you can put towards future applications at checkout. Your current balance and its redeemable value are always shown in the Rewards tab of your account.

Question 4

How do affiliates earn?

Accepted Answer

You earn a commission on each qualifying order placed through your referral link, at a rate set per service. Your clicks, referred orders and earnings are tracked in the self-serve affiliate portal.

Question 5

How is affiliate tracking done?

Accepted Answer

When someone clicks your affiliate link, their order is attributed to you via a tracking cookie for the attribution window. You can follow performance and payouts from your affiliate dashboard.

Question 6

How much is each point worth?

Accepted Answer

Each point has a fixed redeemable value, shown next to your balance in the Rewards tab. Point values are anchored to a base currency and converted to your currency automatically, so they stay consistent wherever you apply from.

Question 7

What are membership tiers?

Accepted Answer

As you use our services you progress through membership tiers, which can unlock better earning rates and member-only offers. Your current tier is shown on your membership card in the Rewards section.

Question 8

How is this different from "Refer a friend"?

Accepted Answer

Refer a Friend rewards customers with points for inviting friends. The Affiliate Program is for partners promoting us at scale who earn cash commission instead. If you plan to refer many customers, the Affiliate Program is the better fit.

Question 9

Where can I find my membership card?

Accepted Answer

Open the Rewards section of your account to view your digital membership card. You can add it to Apple Wallet or Google Wallet, and it updates automatically as your points balance and tier change.

Question 10

How do I become an affiliate?

Accepted Answer

Sign up on the Affiliate page, then manage your links, statistics and payouts from the self-serve affiliate portal.

Question 11

How does "Refer a friend" work?

Accepted Answer

Share your personal referral code from the Rewards / Refer a friend section. When a friend creates an account with your code and completes their first order, you both earn bonus points.

Vanuatu Visa

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